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Pillar 2 · Detect
Bringing Harm to Light: The APLE Hotline
Hidden abuse cannot be stopped until it is seen. APLE operates Cambodia’s only INHOPE-compliant internet hotline.
Strategic objective
Our Objective
Cambodia’s CSEA detection and reporting systems will be internationally benchmarked and adaptive to emerging threats — with APLE’s hotline, AI-supported detection, and standardised victim identification enabling faster, more accurate identification, and technology, financial, tourism, and hospitality sectors actively engaged in child safeguarding through a safety-by-design approach.
Detection makes hidden harm visible. It is the entry point to everything else APLE does — investigation, prosecution, and recovery all start with something being found.
The work
How the Hotline Operates
The threat environment — AI-generated CSAM, financial sextortion, encrypted-platform migration — is evolving faster than most institutions can track it. APLE’s hotline is built to keep pace.
Detection & Classification
INHOPE-standardised detection and CSAM classification protocols, continuously updated and adapted for AI-generated content. Victim identification SOPs are developed and shared for government adoption, standardising the proactive identification of Cambodian children at risk.
Multi-Channel Reporting
Cambodia’s CSEA reporting runs through APLE’s phone hotline, INHOPE-compliant internet hotline, the Pisey Chatbot, and Telegram reporting groups — reinforced with an additional analyst and AI-supported detection tools to sustain timely triage.
Industry & International Engagement
APLE participates in international technology initiatives including INTERPOL’s ICSE database, the Sentinel Criminal Analysis File, and the Stella Polaris AI Hub — while engaging technology companies, financial institutions, and tourism operators directly on safeguarding and safety-by-design practice.
Strategic Plan 2026–2030
Our targets by 2030
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Triaged within 48 hours
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CSAM removed within 72h
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Industry partners engaged
These figures are the targets set in APLE’s Strategic Plan 2026–2030.
Questions
Frequently Asked Questions
Child sexual abuse material (CSAM) — any content depicting nudity, sexual abuse, or exploitation involving a child — along with grooming, sextortion, and livestreamed abuse. If you are unsure, report it and let a trained analyst assess it.
A trained analyst reviews and classifies your report. Confirmed illegal content is sent for takedown; where criminal activity is indicated, the case may be referred to Cambodian police or, through INHOPE, an international partner.
Yes. If you’re unsatisfied with how your report was handled, you can contact our complaints officer — every complaint is reviewed and responded to.
Complaints are logged, reviewed by a senior team member independent of the original case handling, and you will receive a response outlining what was found and any action taken.
Child sexual abuse is the most serious violation of a child’s rights, and its presence online means the abuse continues every time the content is viewed. Your report can lead to a child’s rescue, the removal of images, and an offender’s prosecution.
Join us
Help Us See What Others Miss
Every report — anonymous or not — is reviewed by a trained analyst. Silence protects no one but the offender.